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DO YOU HAVE QUESTIONS? WE’RE HERE TO HELP!

FREQUENTLY ASKED QUESTIONS

DO YOU OFFER REFUNDS?

- Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

DO YOU OFFER A WARRANTY FOR YOUR PRODUCTS?

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover improper use, or other issues that are not attributable to a manufacturer defects.

IS MY PAYMENT DATA SAFE WITH YOU?

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

HOW LONG WILL DELIVERY TAKE?

Domestic shipping can take up to 5 business days depending on buyers end location.

HOW CAN I GET IN TOUCH WITH VELOCITY MOTORS CAR CARE?

You can reach our customer service team through our contact us page or by emailing on SERVICE@VELOCITYMOTORS.SHOP